Data protection

Wieland undertakes to respect the privacy of web site users when processing personal data. According to the German Teleservices Data Protection Act "Teledienstedatenschutzgesetz" (TDDSG) and the German Data Protection Act "Bundesdatenschutzgesetz" (BDSG), we always strive to protect against misuse any data you provide to us knowingly or unknowingly.

Some of the data collected during the visit of this website is used for statistical analysis. The extent of the data is described in the following. The data is passed on to our web-analysis technology provider Webtrekk GmbH only.

Web tracking

The Wieland Group uses the services of Webtrekk GmbH in order to collect statistical data on the use of our website and to optimise our website accordingly. Webtrekk GmbH is certified for data privacy in the field of web controlling. An audit at Webtrekk in Berlin and at the hosting location Nuremberg is part of the certification. During this audit the collection and processing of tracking data is checked for compliance with data privacy and data security.

This certification has been based on the:

  • catalogue of data privacy requirements – V1.2,
  • catalogue of data privacy requirements – V1.2,
  • principles of IT security for the current state-of-the-art on the basis of the IT protection according to BSI and ISO 27000,
  • test report TR00610.

Data collected for web tracking

During your visit to our website, your browser transmits data which is collected for our internal analysis. The collection of internet user data occurs with via a pixel method that is built into each of the pages of our website. The following data is collected:

  • Request (file name of the requested file) (for example,
  • Browser type and its version (for example, Internet Explorer 6.0)
  • Browser language (for example, German)
  • Operating system (for example, Windows XP)
  • Operating system (for example, Windows XP)
  • Browser resolution
  • Screen resolution
  • JavaScript activated:
  • Java on / off
  • Cookies on / off
  • Colour depth
  • Referrer URL (the previously visited page)
  • Shortened IP address for geographical analysis to the city level
  • Timestamp
  • Clicks
  • Form content: Free text fields such as name and password are tracked as “completed” or “empty”.

Identification data

In case possible identification data (e.g. your IP address) have to be stored on our web servers for technical reasons, Wieland ensures that these data are used for statistical purposes only and only in aggregated and anonymous form.

To the extent to which you provide us data other than name and address, e.g. when you request information material, these data will only be used for the specific purpose for which you communicated them to us.

Any data you provide in response to a survey would be used solely for statistical purposes and to create a general user profile. Your details are not kept and cannot be accessed by third parties. The surveys are important in order to enable us to improve the web site and the products on offer.

Of course, these data will not be passed on to third parties.


To the extent to which we provide links to third party web sites, this is done by opening another browser window on your computer. Your IP address as well as the requested URL address (i.e. the address of the requested web site) will be provided to you. The further use of these data on third party web sites is unknown to us. However, we only establish links to providers we consider trustworthy.

Of course, the warranties of our privacy statement shall not apply to third party web sites.


Our cookies are very small files stored on your computer for the duration of the browser session. They only serve the purpose of distinguishing your computer from those of other users accessing our web sites at the same time.

These cookies do not cause any harm to the internet users’ hard drive. They help our product to be more user-friendly and effective. The cookies cannot be associated with individual people and do not contain any personal data. This data is not combined with other data sources. Most of the cookies used by us are so-called session cookies which are deleted when you close your browser session. Besides these cookies, there are some persistent cookies which we use to recognise you as visitor.

The Wieland Group uses the following cookies for web controlling:

  • Last click (used for session timeout; duration is one session)
  • Session cookie (used for session recognition; duration is one session)
  • Persistent cookie (used for the recognition of new and returning visitors; duration is 60 months / 5 years)

In your browser settings you can determine if cookies may be set or not. If you do not want to be tracked for this specific website, you can refuse to be tracked below.

SSL - Secure Socket Layer technology

SSL allows encrypted communication and/or document transmission between web browsers and web servers via the Internet. In certain special cases we use this encryption technology for the secured transfer of your data. In that case the URL (i.e. the address) of a web site with an SSL connection on your browser starts with https://.

Active components

As active components we use JAVA Applets and Flash (for vector-based graphics). If, for example, you have increased the security level of your browser, our web sites will function also without these components with a reduced extent of presentation.


If you send us an e-mail from your web site, your e-mail address will only be used for corresponding with you.

In case a provision of the aforementioned conditions of the privacy statement is invalid the validity of the remaining provisions shall not be affected thereby. The invalid provision shall be deemed superseded by a provision which most closely approximates the intent and economic effect of the invalid provision.

Disclaimer for data storage

According to the German Media Act §15 internet users may prohibit the future tracking and storage of their internet visit data. To be excluded from the tracking of the Webtrekk website a cookie called webtrekkOptOut will be set from the domain This refusal to be tracked is only valid so long as the webtrekk OptOut cookie is not deleted.

To prevent further tracking of your activity on this website, please click on the following link.


Registration for the Newsletter

If you have registered for the Thermal Solutions News, Wieland uses your registration data for the purpose of sending the Thermal Solutions Newsletter to you. Your data will not be disclosed to third parties, with the only exception of partner companies who are responsible for the technical handling of the Newsletter distribution. However, in these cases the extent of the data transmitted is limited to the minimum required. Our data protection regulations are in conformity with the Bundesdatenschutzgesetz (BDSG) / German Federal Data Protection Act and the Telemediengesetz (TMG) / German Teleservices Act.

Unsubscribing from the Newsletter

Users, who no longer wish to receive our Newsletter, click on the link "Unsubscribe" that is included in all e-mails sent by Wieland.

Contact information

Wieland-Werke AG
Graf-Arco-Straße 36
89079 Ulm, Deutschland
Phone.: +49 (0)731 944- 0
Fax: +49 (0)731 944- 2772